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Thursday, January 22, 2009

First post on a Mac

This is my first post from a Mac, in case you couldn't tell from the title.

Macs are pretty cool, I guess.

My class is Graphics for Journalism. It's lovely that she can take over all our computers at any given time, totally interrupting whatever I was doing. Don't like that very much, but whatever. Hey, it's a class, not free time, silly.

Not at all happy with AT&T right now. They randomly started charging us for internet used when we receive/send picture, video, or other multimedia messages, or do Instant Messaging (through the phone, not the internet). They aren't supposed to do this - all messaging is supposed to be included in our unlimited messaging plan. I've been spending about two months now trying to get it sorted out.

No one knows anything.

I've talked to countless people in customer service and hear something different from everyone.

(I think she's going to ta

ke my screen again, but I'll keep typing until then)

But yesterday I FINALLY talked to someone in the text messaging department, I guess, and she said that everything is definitely supposed to be included and she doesn't know why we got charged. Tomorrow I am going BACK to the AT&T store AGAIN and hopefully get this straightened out.

I browsed on the AT&T forums, too, and there are lots of other people having the same problem.

They'd better get it straightened out or they're going to have a lot of angry customers. Well, they do already. And some people, including me, are talking about switching to Verizon.

I'm hungry.

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